Terms of Service

Last updated October 11, 2026 | White Coda Inc.

These Terms of Service (the "Terms") are a contract between you and White Coda Inc., a company based in Austin, Texas ("White Coda", "we", "us"). They cover the White Coda platform: whitecoda.com, portal.whitecoda.com, app.whitecoda.com, the brand sites, pages, checkouts and member areas hosted on it, our APIs and MCP servers, and every related service (together, the "Service").

By creating an account, completing a checkout, booking a call, joining a member area or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service for a business, you confirm you can bind that business, and "you" includes it. If you do not agree, do not use the Service.

1. Who can use the Service

You must be at least 18 and able to form a binding contract. You may not use the Service if the law or a prior suspension by us bars you from it.

2. Accounts and access

Give us accurate information and keep it current. Keep your password, sign-in links, API keys and connected-account tokens private. You are responsible for everything done under your account, including by team members, contractors and AI agents you give access to.

Tell us at support@whitecoda.com as soon as you suspect unauthorized access. We may require two-factor authentication, reset credentials or lock an account to protect it.

3. Businesses on the platform and their customers

Many people use the Service through a business that runs on it (a "Customer"): buying from a brand's checkout, joining its member area, booking a call with it or filling in its form. When you do, that Customer is the seller or organizer. It is responsible for its products, prices, refunds, programs, messages and claims, and its own terms and privacy notice apply to that relationship. White Coda provides the technology and processes your information on the Customer's behalf.

If you are a Customer, you are responsible for publishing your own terms and privacy notice, for having a lawful basis to collect and contact the people you reach through the Service, and for honoring their requests.

4. Subscriptions, payments and refunds

Paid plans are billed in advance and renew automatically for the same term until you cancel. Cancel before the renewal date to avoid the next charge; cancellation takes effect at the end of the paid term. Prices exclude taxes unless stated, and you are responsible for applicable taxes.

Payments are processed by Stripe. We do not store full card numbers. If a payment fails we may retry it and, after a 7-day grace period, suspend paid features until it succeeds. We will give at least 30 days' notice of a price change to an existing plan.

Free trials. If a plan starts with a free trial, we show the trial length, the price that follows and how often it renews before you start. Unless you cancel before the trial ends, the payment method you gave is charged that price when the trial ends and again at each renewal. You can cancel at any time from your account or by emailing support@whitecoda.com.

Fees paid to White Coda are non-refundable except within 30 days of your initial purchase, or where the law requires otherwise.

Payments a Customer collects through the Service (for example on its checkout pages, invoices or booking pages) are charged to that Customer's own payment account. The Customer sets and honors its own refund terms. Installment and subscription purchases from a Customer continue until paid in full or cancelled under that Customer's terms. A Customer that offers a free or discounted trial, or any plan that renews automatically, must show the price, the renewal frequency and how to cancel next to the button that starts it, and must make cancelling as easy as signing up.

5. AI features and agents

The Service includes features that generate text, images, audio, video, code and recommendations with AI models, and agents that can take actions you authorize, such as drafting and sending messages, publishing posts, updating records or building pages.

AI output can be wrong, incomplete, out of date or similar to output produced for others. Review it before you rely on it, publish it or send it.
You are responsible for the instructions you give, the permissions you grant to agents, and the actions taken under them. Agents act with your account's permissions and their actions are logged.
AI can draft replies to direct messages, comments, emails and texts. Drafts wait for a person to review and send them. You are responsible for every message sent from your account, whoever or whatever wrote it.
Do not use AI features to create content that is unlawful, deceptive, infringing, sexually explicit involving minors, or that impersonates a real person without consent.
Your inputs are sent to the AI model providers that power each feature, as described in the Privacy Policy.

We do not promise any business result from AI features or agents.

6. API and MCP access

API keys, OAuth grants and MCP connections are credentials. Keep them secret, scope them to what you need, and revoke them when no longer used. You are responsible for every request made with your credentials, including by software or AI clients you connect. Do not exceed rate limits, probe for vulnerabilities, or use the API to bypass a restriction in the product. We may change, limit or revoke API access to protect the Service.

7. Hosted pages, funnels and custom domains

You are responsible for the pages, funnels, forms and offers you publish, including the accuracy of claims, testimonials, pricing and income or health statements, and for complying with advertising and endorsement rules such as those of the U.S. Federal Trade Commission.

If a page shows income, revenue, follower, view, lead or client results, you must be able to back them up, say clearly when they are not typical, and show a disclaimer near them that results vary. Testimonials must reflect real experiences, and any payment or free product given for one must be disclosed.

To connect a custom domain you must own or control it and keep its DNS records pointed as instructed. We are not responsible for downtime, certificate errors or lost traffic caused by registrar, DNS or third-party changes. We may take down a page that breaks these Terms or the law.

8. Email, SMS and consent

When you send email or text messages through the Service, you are the sender. You must comply with the laws and carrier rules that apply, including CAN-SPAM, the Telephone Consumer Protection Act, Canada's anti-spam law and the GDPR where relevant. That means having and keeping a record of consent where required, identifying yourself, including a working unsubscribe or STOP option, and honoring opt-outs promptly.

Do not send to purchased, rented or scraped lists. We may pause or block sending that harms deliverability or draws complaints. Email and SMS delivery depends on providers and recipient systems we do not control, so we cannot guarantee that any message arrives.

10. Scraping, import and lead data

Only import, collect or enrich data you have the right to use. When you use lead-finding, scraping or enrichment tools, you are responsible for complying with the source site's terms and with privacy and marketing law, including having a lawful basis before you contact anyone. Data from third-party sources can be incomplete or wrong, and some sources charge for use; any such charge is shown or approved before a run.

When a person enters an Instagram username on one of your forms or booking pages, the Service looks up that account's public profile and stores its details and profile photo with the person's record. Use them only to serve that person, and delete them when asked.

11. Bookings and calendars

The Customer who owns a calendar is responsible for the meeting itself, its availability, cancellations, rescheduling and any booking fee. Confirmations and reminders depend on email and SMS delivery, and calendar sync depends on the connected calendar provider, so keep your own record of booked times.

12. Member portals, courses and digital products

Access to a member area, course, community or digital product is granted by the Customer that sells it and lasts for the term that Customer offers. Your login is personal. Do not share it, resell access, or copy and redistribute the content. Access can end when a subscription ends, a payment fails or the Customer closes the program.

Some opt-in forms give access to a free member area and sign you in on that device as soon as you submit, without first confirming your email address. An account that holds a paid purchase is only opened through a single-use sign-in link sent to its email address. Only opt in with your own email address.

13. Files and storage

You keep ownership of files you upload. We store them so the Service can use them, subject to plan limits. Keep your own copies of anything critical: deleted files may not be recoverable, and we are not a backup service.

14. Third-party services

The Service works with services we do not own, including payment processors, email and SMS providers, social platforms, calendars, AI model providers and CRMs. Your use of them is governed by their terms, any fees they charge are yours, and we are not responsible for their availability, accuracy or conduct.

15. Acceptable use

You agree not to:

break any law or infringe anyone's rights, including intellectual property and privacy rights;
send spam or unsolicited messages, or contact people without a lawful basis;
sell or promote illegal goods, run deceptive offers, or make false or misleading claims;
upload malware, or attempt to access accounts, data or systems you are not authorized to access;
reverse engineer, overload, scrape or disrupt the Service, or get around its limits or security;
collect payment card data outside the payment forms provided;
use the Service to harass, threaten or exploit anyone, or to publish content that sexualizes minors;
resell or sublicense the Service except as we agree in writing.

16. Your content

You own the content you put into the Service and the output you generate with it, to the extent the law allows. You give us a worldwide, non-exclusive license to host, copy, process, transmit and display that content only as needed to run, secure and support the Service for you. If you send us feedback, we may use it without obligation to you.

17. Our property

The Service, including its software, design, templates and documentation, belongs to White Coda Inc. and its licensors. These Terms give you a limited, revocable, non-transferable right to use it while your account is in good standing. Our names and logos may not be used without written permission.

18. Suspension and termination

You can stop using the Service and close your account at any time. We may suspend or end access, with notice where practical, if you break these Terms, create risk or legal exposure for us or others, or fail to pay. On termination your right to use the Service ends. You can request an export of your data before your account is deleted, and deletion then follows the Privacy Policy. Sections that by their nature should survive will survive.

19. Disclaimers

Results shown on whitecoda.com and on pages hosted on the Service, such as revenue, followers, views, leads or client outcomes, describe what specific people or businesses achieved. They are not typical and are not a promise. Your results depend on your offer, effort, market, budget and many things nobody controls.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WHITE CODA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT AI OUTPUT WILL BE ACCURATE, THAT MESSAGES WILL BE DELIVERED, OR THAT USING THE SERVICE WILL PRODUCE ANY REVENUE OR OTHER RESULT.

20. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WHITE CODA AND ITS OFFICERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE, INCLUDING AI OUTPUT, AGENT ACTIONS, MESSAGES SENT OR NOT SENT, PAGES OR DOMAINS BEING UNAVAILABLE, THIRD-PARTY SERVICES, AND PURCHASES FROM CUSTOMERS, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID WHITE CODA IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US$100. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITS, SO THEY APPLY TO YOU ONLY AS FAR AS THE LAW ALLOWS.

21. Indemnity

You will defend and indemnify White Coda and its officers and employees against any claim, loss or expense (including reasonable legal fees) arising from your content, your offers and pages, messages you send, data you import or collect, your use of AI features and agents, your breach of these Terms, or your violation of law or someone else's rights.

22. Governing law and disputes

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts located in Travis County, Texas, and both parties consent to their jurisdiction. Either party may bring an individual claim in small claims court where it qualifies. Before filing, contact us at legal@whitecoda.com so we can try to resolve it informally within 30 days.

23. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days' notice by email or in the product before they take effect. Continuing to use the Service after that date means you accept the updated Terms.

24. General

These Terms, the Privacy Policy and any order form or agreement you sign with us are the entire agreement on this subject. If a provision is unenforceable, the rest stays in effect. Not enforcing a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

25. Contact

White Coda Inc., Austin, Texas. Legal questions: legal@whitecoda.com. Support: support@whitecoda.com.

White Coda